These Terms of Service ("Terms") govern your use of TheMonitoring.AI platform and services ("Service"). By accessing or using the Service, you agree to these Terms.
1. Description of Service
TheMonitoring.AI provides a decision intelligence and governance layer for IT operations, transforming monitoring data into insights, predictions, and recommendations.
2. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account and data.
3. No Guarantees / Limitation of Liability
IMPORTANT: TheMonitoring.AI provides insights, recommendations, and predictive analysis based on available data.
We do not guarantee the accuracy, completeness, or outcomes of any recommendation or prediction.
All decisions taken based on the platform remain the sole responsibility of the user.
To the fullest extent permitted by law, TheMonitoring.AI shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of the Service.
4. Data Responsibility
You are responsible for ensuring that any data you provide or integrate complies with applicable laws and does not violate third-party rights.
5. Intellectual Property
All content, software, and technology related to TheMonitoring.AI are the property of TheMonitoring.AI and are protected by intellectual property laws.
6. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted or error-free operation.
7. Termination
We reserve the right to suspend or terminate access to the Service at any time for violation of these Terms.
8. Third-Party Integrations
The Service may integrate with third-party tools (e.g., monitoring systems, APIs). We are not responsible for their availability or behavior.
9. Compliance and Governance
TheMonitoring.AI is designed to support explainability, auditability, and governance in alignment with regulatory frameworks such as the EU AI Act. However, compliance remains the responsibility of the user.
10. Changes to Terms
We may update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Spain.
12. Contact
For any questions regarding these Terms, contact: info@themonitoring.ai